Technical Support

About Repetition Detector 2

Technical Support

Postby RD.Geek » Tue Aug 20, 2013 7:39 am

A place where you may post all your questions to obtain technical/assistance help

You may also contact support by e-mail :

support @ repetition-detector . com

(please, do not forget to erase spaces that are inserted before/after . and @)





Try the complete version of Repetition Detector 2 for free
http://www.repetition-detector.com

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RD.Geek
 
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Re: Technical Support

Postby hwl » Wed Dec 25, 2013 1:00 pm

Hallo,
hope you can help me with some problems.

1. Everytime I open your programm there is an error-message: Could not write to config.txt!
What does that mean?
2. I erase the welcometext and its there again when I open this program the next time. How can I delete it for ever?
3. Sometimes my words in the searchlist disappear and I have to copy them again into the program.

Merry Christmas and a happy New Year from Germany

hwl
hwl
 
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Re: Technical Support

Postby Gaddy » Thu Dec 26, 2013 4:21 pm

Hello
I think that your problems 1) and 3) are because of this writing issue. How do you launch the software ? You must first unzip the files somewhere before launching it, like on the desktop or c:/repetition-detector2/.

For the problem 2), you have to delete the text at each launch, sorry
Gaddy
 
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Re: Technical Support

Postby hwl » Thu Dec 26, 2013 4:51 pm

Hello, Gaddy,

I did all that before I wrote my message.

Thanks for your answer.

hwl
hwl
 
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Re: Technical Support

Postby Gaddy » Sat Dec 28, 2013 7:38 am

Sorry the delay... could you send me (mail address in the first post) a screenshot of the error message, and the exact path where you unzipped the files (best would be a sceenshot of windows Explorer with the RepetitionDetector2.exe file)
Gaddy
 
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